Returns and Exchanges

At LUMA Studio, each print is made to order. Because of this, we do not accept returns or exchanges for reasons such as “change of mind” or “incorrect size selection”.

However, we stand behind the quality of our work.

DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged or with a production defect, contact us within 7 days of delivery.

Include:

- Your order number

- Photos of the item and packaging

If approved, we will arrange for a replacement at no additional cost.

LOST SHIPMENTS

If your order is lost in transit, contact us, and we will work with the carrier to resolve the issue.

CONTACT

contact@lumastudiogallery.com